IMPORTANT NOTICE BEFORE BOOKING

All new clients are required to book a consultation and patch test before receiving any treatment. To assess your suitability for treatment, you must complete a consultation form within 48 hours of booking. In some cases, GP consent may be needed before we can proceed with a patch test.

The consultation fee is £30, which is non-refundable but will be deducted from the cost of your treatment. The only exception to this is if you are deemed unsuitable for treatment; in this case, we will refund your deposit in full within 3-5 working days. Please note: a £30 charge or loss of deposit will apply if you need to reschedule your appointment with less than 48 hours' notice.

PRE & POST TREATMENT CARE

WE CANNOT PATCH TEST OR TREAT YOU IF YOU HAVE HAD THE FOLLOWING:

• New medication or any medical changes since your last treatment (we will need to check our medical notes before we can treat you as you may need GP consent or another patch test)

• Antibiotics within the last 7 days

• Ibuprofen or antihistamines within the last 48 hours (paracetamol is okay but please let us know if you have taken anything else)

• Operations under general anaesthetic within the last 6 weeks

• Local anaesthetic within the last 2 weeks

• Sun exposure within the last 4 weeks or plan to go on a sun holiday within the next 4 weeks. This includes sun holidays and sun beds 

• Fake tan on the treatment area within the last 2 weeks

• Fillers / botox in the treatment area within the last 2 weeks

• Chemical peel within last 4 weeks

• Have fallen pregnant 

BEFORE YOUR TREATMENT

• You MUST shave on the day of your appointment - it will not be possible to undertake treatment unless you have achieved a clean shave, with the hair below the surface of the skin

• Wear loose clothing to your appointment, tight fitting clothing may cause irritation and redness after treatment

• No deodorant, lotions or products on the skin on the day of your appointment

• Do not wear any make-up or skincare products if you’re having laser treatment on the face

• Do not use any oil-based products 48 hours before your treatment

• Stop using Roaccutane 6 months prior to laser treatment

• Avoid sun exposure/sun beds 4 weeks prior to laser treatment

• Avoid any self-tan two weeks before treatment

• Avoid photosensitive medication for 1 week prior to treatment (such as antibiotics)

• Avoid ibuprofen & antihistamines 48 hours before treatment 

• Inform staff of any medical changes or if there’s any chance you could be pregnant

AFTERCARE ADVICE​

• No deodorant, make up or any products on the skin in the treatment area for the rest of the day after treatment - only SPF 50 and aloe vera gel

• No exercise for 24 hours after treatment

• No sauna/steam room/hot baths etc for 48 hours after treatment

• Apply aloe vera gel for at least 48 hours after treatment

• Avoid self-tan for 48 hours after treatment

• Avoid sun exposure/sun beds for 4 weeks after treatment 

• 10 days after treatment, you should begin to exfoliate with gloves a minimum of 2-3 times per week until your next session (this helps the hairs to shed)

• Do not use any other method of hair removal except shaving - no plucking, waxing, threading or epilating as the hairs need to be present in the follicle

• Continue shaving between sessions​

It is essential that the pre-treatment preparation and aftercare advice is strictly adhered to. Failure to do so will result in being turned away from your appointment, and the clinic cannot be held responsible for any adverse effects if this advice isn’t followed.